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Argentina
C.ra M�nica Beatriz Zorrilla � Deputy Secretary, Under Secretariat of Management and Civil Service � Secretariat of the Cabinet Office and Administrative Coordination
Barbados
Mr. Michael Archer� - Director, Office of the Public Sector � Ministry of the Civil Service
Bolivia
H.E. Diego Pary � Ambassador, Permanent Mission of Bolivia to the Organization of American States
Brazil
Mrs. Ana L�cia Amorim de Brito � Executive Secretary, Secretariat for Management � Ministry of Planning, Budget and Management
Canada
Dr. Douglas Janoff � First Secretary � Alternate Representative, Permanent Mission of Canada to the Organization of American States
Colombia
Dr. Orlando Gracia Fajardo � Director, Direction of Evaluation of Public Policies � National Department of Planning�
Costa Rica
Dr. Roberto Gallardo Nu�ez � Minister, Ministry of National Planning and Economic Policy � MIDEPLAN
Dominican Republic
Chief of the Delegation:
Dr. Manuel Ramon Ventura Camejo � Minister, Ministry of Public AdministrationRepresentatives:
Dr. Carlos Manzano Contreras � Deputy Minister, Ministry of Public AdministrationDr. Elso Segura � Deputy Minister, Ministry of Public Administration
Ecuador
Dr. Oscar Alexis Uquillas Otero � Under Secretary, Sub Secretariat for Institutional Reform, National Secretariat for Planning and Development � SENPLADES
El Salvador
Mr. Jos� Antonio Morales � Under Secretary, Sub Secretariat for Governability and Modernization of the Secretariat for � Strategic Affairs
Guatemala
Lic.da Dora Marina Coc Yup � Under Secretary, Sub Secretariat for Public Policies � Secretariat for Planning and Programming of the� Presidency - SEGEPLAN
Jamaica
Mr. Victor L. Brown � Business Process Re-engineering Specialist, Public Sector Transformation Unit of the Cabinet Office
Mexico
Chief of the Delegation:
Dr. Juli�n Alfonso Olivas Ugalde � Ministry Secretary, Secretariat for the Public FunctionRepresentatives:
Dr. C�sar Osuna G�mez � Chief Officer, Federal Public Administration Human Resources Unit � Secretariat for the � Public �� Function
Nicaragua
H.E. Denis Ronaldo Moncada Colindres � Ambassador, Permanent Mission of Nicaragua to the Organization of American States
Panama
Mr. Eduardo Ja�n � General Administrator, National Authority for Government Innovation - AIG
Paraguay
Ec. Humberto R. Peralta Beaufort � Ministry Executive Secretary, Secretariat for the Public Function
Per�
Mrs. Mariana Llona Rosa � Executive Secretary, Secretariat for the Public Function
Saint Kitts and Nevis
Mrs. Torfrida Rochester � Permanent Secretary, Human Resources Management Department
Suriname
Mr. Mohamad Nasier ESKAK � Policy Advisor, Ministry of Home Affairs
The Bahamas
Chief of the Delegation:
Hon. David Shane Gibson � Minister, Minister of the Public ServiceRepresentatives:
Ms. Rena Glinton, Acting Permanent Secretary - Minister of the Public Service
Ms. Janice Miller, Deputy Permanent Secretary - Minister of the Public Service
Ms. Kalin Griffin, Assistant Director of Labour - Minister of the Public Service
Uruguay
Cra. Iris Janet L�pez� Director, Management and Evaluation of the State Area of the Office of Planning and Budget
1. The seminar has shown a wealth of theoretical contributions, applications and experiences that have emerged in our Region in recent years. In that regard, despite the different strategies adopted by the countries in relation to the reform of public sector and despite the heterogeneous results that have been observed, the strengthening of the public sector in the region is progressing.
2. This progress gives us a reason to celebrate and hope for all countries in the region. In this sense, public management is presented as a central element in the "positive" agenda at the regional level, building bridges between government and citizens within each country and strengthening relations between the countries of the Hemisphere.
3. Innovation in public management is not a luxury but an imperative need to give an answer to the growing expectations of the citizens - especially the ones of an emerging middle class that is economically and politically empowered. In this sense, a functioning State, a "democracy that delivers" is presented as an essential element for strengthening the legitimacy of democratically elected governments � whatever their political-ideological orientation or national strategic objectives are.
Democratic governance can be strengthened if democratically elected governments have a State apparatus that can address and respond in a transparent, efficient and effective way to citizen demands.
The quality of governance is fundamental to democratic legitimacy. Dissatisfaction with the quality of public goods and services leads to demonstrations, protests either for transportation, education or health issues.
4. Evolution in the form of governing: the Relationship between State and citizen is changing:
Public policies focused on citizen
Citizen participation in all stages of public policies from design to evaluation
An active citizen who wants to build democracy on a daily basis
Concept of open government that redefines the relationship state - citizens (horizontal relationship)
The Role of technology (tool that leads to modernization but not an end in itself)
5. Yet, as we have seen, innovation is not easy. Often innovations holds a disruptive nature: they engender institutional redesigns that require cultural changes - only possible to be carried out with the engagement of public leadership and with the broad participation of the actors involved and / or affected by these changes. Whatever the case, challenges are the same:
Combining strategic planning with operational flexibility and responsiveness
Open government and transparency with data protection
Inter-institutional coordination and public private partnership without state capture by special interests
The quality of policies without normativism and bureaucracy
The leadership training that results in effective capacity building to govern in an environment of open economies, more democratic political spaces, fragmented societies and public problems of higher complexity and technicality. Disenchantment of citizens.
6. Taking into consideration this set of experiences and these common challenges, the OAS has been creating spaces for dialogue so that its Member States can � in a voluntary, systematic and organized basis - exchange successful experiences in terms of public management. This task is accomplished with the recognition of model experiences (like the winners of the Inter-American Prize 2013) and the set and shared design of an hemispheric cooperation mechanism - the MECIGEP - initiatives to which we invite the OAS member States to join in.
7. A special thanks to the Government of Panama for their efforts for the development of this Seminar, the Government of Canada for its ongoing collaboration and support in the activities conducted through the DEPM.
Panama City, March 14th, 2014
Mar�a Fernanda Trigo
Director
Department for Effective Public Management
Secretariat for Political Affairs
Organization of American States
Keynote:
Tendencies in Governance
Mrs. Maryantonett Flumian, President of the Institute on Governance of Canada
Panel 1: Planning and/or Evalutation in Public Policies
Public Policies in the XXI century
Mr. Gregorio Montero, Secretary General of the Latin American Center of Administration for Development (CLAD)
Public Management in Brazil: Tendencies and Challenges
Mrs. Ana Lucia Amorim de Brito, Executive Secretary of Management of the Ministry of Planning, Budget and Management of Brazil
Evaluation of the Municipal Performance (SEDEM)
Mr. Luis Fernando Graham Velver, General Coordinator of the Municipal Institute of Planning of the Municipality of Puebla (IMPLAN) � Mexico
Panel 2: Open Government and Access to Public Information
Open Government: a New paradigm of Government?
Mr. Manuel Villoria, Professor of the �Jos� Ortega y Gasset and Gregorio Mara�on� Foundation of Rey Juan Carlos University � Espa�a
Open Government and Access to Public Information
Mrs. Mariana Llona Rosa, Executive Secretary of Public Management of the Republic of Peru
10 words to know in Euskera before analyzing the Open Government concept
Mr. Luis Petrikorena Arbelaiz, Director for Open Government of the Basque Government
National Internet Network �Internet for All�
Mr. Pablo A. Ruid�az Morales, Director of Internet, Inclusion and Mobility of the National Authority for Governmental Innovation (AIG) � Panama
Panel 3: Inter-institutional Coordination of Public Policies and Programs
Strengthening Inter-institutional Coordination: a perspective from the OECD
Mr. Martin Forst, Head of the Division of Governance Reviews and Partnerships of the Organization for Economic Co-operation and Development (OECD)
Democratic Transformation of the State in Ecuador
Mr. �scar Alexis Uquillas Otero, Deputy Secretary for Institutional Reforms of the National Secratariat of Planning and Development (SENPLADES) of Ecuador
Electronic Birth Certificate (CNV) with assignment of unique identity number
Mrs. Iris Janet L�pez, Director of Management and Evaluation of the State Area of the Office of Planning and Budget of the Republic of Uruguay
Panel 4: Quality in Public Policy
Effective Public Management
Mrs. Cibele Franzese, Professor of Public Administration and Government at the �Getulio Vargas� Foundation � Brazil
Contribution of Quality to the Institutional Strenghtening and Good Government: the Dominican Case
Mr. Ram�n Ventura Camejo, Minister of Public Administration of the Dominican Republic
Quality of Public Policies
Mr. Orlando Gracia, Director of the Monitoring and Evaluation of Public Policies Aera of the National Department of Planning � Colombia.
National Community Policing Plan by Quadrant
Myr. Gral. Luz Marina Bustos Casta�eda, Deputy General Director of the Colombian Police
Panel 5: Human Resources Management
Structure of the Mexican Federal Public Administration
Mr. Juli�n Alfonso Olivas Ugalde, Secretary of the Public Function of Mexico
International and National Diagnostic of the Professionalization of the Civil Service
Mr. Jos� Antonio Morales, Deputy Secretary for Governability and Modernization of the Secretariat for Strategic Affairs of El Salvador
Civil Service in Costa Rica: actual situation, challenges y ongoing initiatives
Mr. Roberto Gallardo, Minister of National Planning and Economic Policy (MIDEPLAN) of Costa Rica
The impact of Innovation in Public Sector Transformation
Mr. Victor L. Brown, Business Process Re-engineering Specialist of the Public Sector Transformation Unit of Jamaica
Argentina
�La OEA realiza el II Seminario Internacional "Experiencias Innovadoras en Gesti�n P�blica Efectiva" en Panam�
�El seminario sobre gesti�n p�blica de la OEA concluye con un llamamiento a apoyar un mecanismo de cooperaci�n en la materia�
Colombia
�Expertos de Iberoam�rica analizan mejores pr�cticas en gesti�n p�blica�
Costa Rica
�La OEA realiza el II Seminario Internacional "Experiencias Innovadoras en Gesti�n P�blica Efectiva" en Panam�
Dominican Republic
�Ventura Camejo diserta sobre gesti�n p�blica en Panam�
�Ventura Camejo diserta sobre gesti�n p�blica en Panam�
�Ventura Camejo diserta sobre gesti�n p�blica en Panam�
�Ventura Camejo diserta sobre gesti�n p�blica en Panam�
�Ventura Camejo diserta sobre gesti�n p�blica en Panam�
�OEA realiza II Seminario Internacional �Experiencias Innovadoras en Gesti�n P�blica Efectiva� en Panam�
Ecuador
�La transformaci�n democr�tica del Estado ecuatoriano fue presentada en seminario internacional�
Espa�a
�El Gobierno Vasco presenta en Panam� la web de participaci�n ciudadana Irekia�
�El Gobierno Vasco presenta en Panam� sus iniciativas sobre transparencia y participaci�n en las pol�ticas p�blicas�
M�xico
�El Ayuntamiento de Puebla es reconocido a nivel continental en materia de evaluaci�n del desempe�o gubernamental�
�Recursos humanos no se desarrollan a la par de la tecnolog�a en Am�rica Latina�
Panam�
�Concluye encuentro de la OEA sobre gesti�n p�blica�
�Inauguran en Panam� seminario sobre Gesti�n P�blica Efectiva que promueve OEA�
�Expertos de Iberoam�rica analizan mejores pr�cticas en gesti�n p�blica�
�OEA entrega a Panam� premio por la innovaci�n en la gesti�n�
�OEA inici� reuniones en Panam� sobre innovaci�n en gesti�n p�blica�
�El seminario sobre gesti�n p�blica de la OEA concluye con un llamamiento a apoyar un mecanismo de cooperaci�n en la materia�
�Expertos de Iberoam�rica analizan mejores pr�cticas en gesti�n p�blica�
�Concluye encuentro de la oea sobre gesti�n p�blica�
�OEA entrega a Panam� un premio por la innovaci�n en la gesti�n p�blica�
�Encuentro de la OEA sobre gesti�n p�blica efectiva se realiza en Panam�
�La OEA entrega a Panam� un premio por la innovaci�n en la gesti�n p�blica�
�OEA se reunir� en Panam� para analizar Gesti�n P�blica�
�OEA se reunir� en Panam� para analizar Gesti�n P�blica�
�Inauguran seminario de la OEA�
�La OEA entrega a Panam� un premio por la innovaci�n en la gesti�n p�blica�
�UP participa del Seminario de Innovaci�n en la Gesti�n P�blica celebrado en Panam�
�Various
�Panam� destaca por innovaci�n en gesti�n p�blica�