Each year the OAS Secretary General publishes a proposed Program-Budget for the coming calendar year. The OAS General Assembly meets in a Special Session to approve the Program-Budget. Find these documents from 1998-2013 here.
Each year in April, the OAS Board of External Auditors publishes a report covering the previous calendar year’s financial results. Reports covering 1996-2016 may be found here.
Approximately six weeks after the end of each semester, the OAS publishes a Semiannual Management and Performance Report, which since 2013 includes reporting on programmatic results. The full texts may be found here.
Here you will find data on the Human Resources of the OAS, including its organizational structure, each organizational unit’s staffing, vacant posts, and performance contracts.
The OAS executes a variety of projects funded by donors. Evaluation reports are commissioned by donors. Reports of these evaluations may be found here.
The Inspector General provides the Secretary General with reports on the audits, investigations, and inspections conducted. These reports are made available to the Permanent Council. More information may be found here.
The OAS has discussed for several years the real estate issue, the funding required for maintenance and repairs, as well as the deferred maintenance of its historic buildings. The General Secretariat has provided a series of options for funding it. The most recent document, reflecting the current status of the Strategy, is CP/CAAP-3211/13 rev. 4.
Here you will find information related to the GS/OAS Procurement Operations, including a list of procurement notices for formal bids, links to the performance contract and travel control measure reports, the applicable procurement rules and regulations, and the training and qualifications of its staff.
The OAS Treasurer certifies the financial statements of all funds managed or administered by the GS/OAS. Here you will find the latest general purpose financial reports for the main OAS funds, as well as OAS Quarterly Financial Reports (QFRs).
Every year the GS/OAS publishes the annual operating plans for all areas of the Organization, used to aid in the formulation of the annual budget and as a way to provide follow-up on institutional mandates.
Here you will find information related to the OAS Strategic Plan 2016-2020, including its design, preparation and approval.
OAS to Organize Workshop for Small Hotel Owners and Operators in Dominica
April 1, 2013
The Organization of American States (OAS), with the financial support of the Canadian International Development Agency (CIDA), is organizing a National Tourism Training Workshop for owners and operators of small hotels in Dominica, on April 2-3, 2013, focused on improving service quality. The Workshop is the first in a series of such events in the countries of the Organization of Eastern Caribbean States (OECS).
The theme of the workshop is “Achieving Service and Business Excellence for Small Hotels,” and it will focus on training standards, branding and marketing. The sessions will offer a detailed look at the role and importance of training for small hotels as well as specific marketing strategies. The workshops will provide opportunities for owners and operators to access new information on service quality, the culture of hospitality, marketing, and how these elements support improving overall competitiveness.
This initiative is part of the OAS’ Sustainable Tourism Program for 2013 under the auspices of the Small Tourism Enterprise Network (STEN) Project that focuses on improving the competitiveness of small and medium sized tourism enterprises.
Some thirty local participants are expected to take part in the Dominica workshop, which is organized together with the Discover Dominica Authority. In addition to small hotel owners and operators, the event will include public sector officials involved with the development and support of small hotels. The workshops will be facilitated by regional tourism expert Shirlene Nibbs of Nibbs & Associates in Antigua and Barbuda.
WHAT: Workshop on “Achieving Service and Business Excellence for Small Hotels”
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