Page 5 - Roaming

PROLOGUE

Gonzalo Ruiz
Rapporteur

Roaming Rapporteurship
Working Group on Policies and Regulation

Permanent Consultative Committee I
CITEL

Toward Greater Transparency and Accessibility in Roaming Services in the
Region

The problem of roaming services is a permanent concern to CITEL. On the one hand,
administrations have been forced to deal with the problems of users, victim of unexpected and
disproportionate increases in their bills for these services; and, on the other hand, solutions
to the so-called “inadvertent roaming,” which affects users who reside in border areas of the
countries, are being sought.

CITEL’s Permanent Consultative Committee I consists of four working groups, one of which, the
Working Group on Regulation Policies, is developing its agenda through six rapporteurships.
Peru, a country leading Roaming Rapporteurship, has intended to cope with the problems
mentioned above from an eminently technical perspective, using information tools, such as
technical folders, rate databases, as well as diagnostic documents, among others; which may
allow administrations to better understand the problems, thus generating solutions ranging
from regulation itself to self-regulation of mobile service markets.

We would like to especially thank those administrations which have contributed and provided
the necessary information for the development of this document. We would also like to
especially thank CCPI Chair for its decisive and permanent support to the work developed by
the delegation of Peru in charge of this rapporteurship.

We hope that this document, which intends to contribute to understanding the problems of
roaming in the region, may become an important reference to design policies related to the
roaming of the different administrations of CITEL.

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