Page 4 - Roaming

DIAGNOSTIC REPORT ON INTERNATIONAL ROAMING BASED ON THE QUESTIONNAIRE
ON INTERNATIONAL ROAMING SERVICES

CONTENTS

PROLOGUES...................................................................................................................................................................... 4

BACKGROUND ................................................................................................................................................................. 6

1. OBJECTIVE OF THE REPORT.................................................................................................................................. 7

2. INFORMATION FORWARDED BY MEMBER STATES....................................................................................... 8
9
2.1 Information on mobile services and roaming services provided .................................................. 9
2.1.1 Conditions in the mobile market environment ................................................................ 11
2.1.2 Specific conditions of the mobile telephony market ..................................................... 15
2.1.3 Conditions of the roaming service ........................................................................................ 17
17
2.2 Information relevant to cross-border roaming............................................................................................. 20
2.2.1 The roaming market ...................................................................................................................
2.2.2 Border prioritization.................................................................................................................... 22
2.2.3 Relevant information for the adoption of international roaming-related
regulatory measures on the operator-user relationship and to improve the
services provided .........................................................................................................................

3. ADDITIONAL INFORMATION ON THE ROAMING SERVICE IN THE MEMBER STATES.............................. 30

3.1 Information on the service operators provide................................................................................ 30
3.2 Tariff information ....................................................................................................................................... 33
33
3.2.1 Comparison of international roaming tariffs ........................................................................................ 36
3.2.2 The case of Peru............................................................................................................................ 41
3.3 Inadvertent roaming and national borders ...................................................................................................

4. CONCLUSIONS.......................................................................................................................................................... 44

5. RECOMMENDATIONS ............................................................................................................................................. 46

ANNEX 1. SATISFYING INFORMATION PROVISION CRITERIA .......................................................................... 48
ANNEX II: HIGHER MARKET CONCENTRATION INDICES IN THE MEMBER STATES................................... 60

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