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We would like to thank all of the individuals who contributed to the report, in particular, Ms.
Graciela Mealla, the coordinator of the report, and Mr. Héctor Carril, Chairman of the Working Group on
Basic and Universal Telecommunications Services of the Permanent Consultative Committee I (PCC.I) of
CITEL. Several versions of this report have been distributed to the Administrations of the Americas
region. The report has benefited from comments and suggestions from a range of people within the ITU,
CITEL, AHCIET, and the wider telecommunication community.

Hamadoun I. Touré
Director

Telecommunication Development Bureau
1 February 2000

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