Organization of American States Department of<br />Human Development
E-Goverment for Development: Strategies and Policies



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                                                                                “E-Government for Development: Strategies and Policies
OAS/DHD-CIR. 029/2008

1. Study venue: United States Telecommunications Training Institute, 1150 Connecticut Ave, NW, Washington, DC 20036, United States of America

2. Offered by: The United States Telecommunications Training Institute (USTTI) and United Agency for International Development (USAID) under the auspices of the USTTI, Regional Training Center of the Inter-American Telecommunication Commission (CITEL).

3. Coordinator: Brian T. McCloskey, USTTI Curriculum Director, Email: Phone: (202) 785-7373, Fax: (202) 785 1930

4. Modality: On site

5. Start and end dates: Orientation: June 13, 2008 (optional) Training: June 16 to 27, 2008

6. Course duration: Two weeks

7. Language: English

8. Objectives: The course will address the following aspects of e-Government with a focus on what goes into building and operating a functional e-Government system: (1) e-Government strategies and solutions; (2) best practices and global case studies; (3) service and information delivery including paying government fess online (licenses, taxes), health and education information, and support for e-commerce; (4) security considerations including authorization, identity and e-authentication, infrastructure protection, and payment system safeguards; (5) e-Procurement (6) e-Banking services and other electronic payment systems (mobile banking, pre-paid cards); (7) requirements for systems, support, and maintenance; (8) change management; and (9) enabling policy environment including Inter-Ministerial coordination, policy/legal/regulatory reform, project financing and public-private partnerships, and citizen participation.

9. Participant Learning Objectives: The course curriculum is intended to provide developing country government officials with the tools to best introduce electronic government in a way that is coherent, prioritized, interoperable, secure, efficient, European Union and World Trade Organization (WTO)-compatible, of benefit to all stakeholders and realistic in light of economic and institutional realities within a given country. Another important outcome will be to create a global community of e-Government leaders who will continue to share experiences, knowledge, and resources with one another following the course for the greater benefit of all.

10. Methodology: Participants will receive instruction from USTTI and USAID staff in Washington, DC. Course time will be divided into classroom work in Washington with both sponsors, and site visits to local governments and businesses that are implementing the technologies and methodologies being discussed in the course.

11. Requirements:

a. Citizenship or permanent residence of an OAS Member State, with the exception of the United States since is the host country.

b. Participant profile: Applicants should be senior government planning officers, the implementer or program manager, from Ministries of planning, Information and Communication Technologies (ICT), or finance or from the office of the President or Prime Minister. Participants will be expected to contribute information and brief presentations about planned or on-going e-Government projects in their countries both in advance of the course and during the two-week event.

c. Submission of completed application form by the deadline set by the National Liaison Organization (ONE).[1] It is the candidate’s responsibility to ascertain the deadline set by the ONE in his or her country of residence

d. In addition to the OAS application, applicants must also submit a formal application through the USTTI. Applications may be filed through USTTI’s web site:

12. Benefits:

· For successful candidates, OAS/CITEL will cover round trip economy class air tickets from country of origin or residence to Washington, DC, United States of America. [2]

· USTTI will provide a stipend of $400.00 to offset hotel and living expenses, as well as waiving the $150.00 administrative fee. Based on shared accommodations and an arrival date of Sunday, June 15th and departure date of Saturday, June 28th, the additional amount needed for this course is USD$1,130.00

13. Responsibilities of selected candidates:

· The selected candidates must confirm their acceptance to the OAS Department of Human Development in Washington, DC., through the OAS General Secretariat Office in their respective countries and through the ONE in order for the OAS to proceed with making the necessary travel arrangements to purchase the air travel tickets, economy class, round-trip, between their country of origin or residence and the study location or, if the scholarship is refused, to appoint another candidate.

· Upon selection, candidates must accept the scholarship by confirming to CITEL their availability to follow the course during the period indicated and their acceptance of the duly provided conditions of study.

· Upon acceptance of the scholarship, candidates must promptly liaise with USTTI Curriculum Director Brian T. McCloskey ( to arrange for hotel accommodations and other logistical aspects of participation.

· Selected scholarship recipients are responsible for obtaining the necessary visa(s) to enter the country of study and the corresponding transit(s). The OAS will not be responsible for any costs relating to obtaining visas or transfer documentation.

· Each scholarship recipient is responsible for arriving in time for the commencement of activities on the date established by the institution offering the course or program.

· If the scholarship recipient fails to travel on the scheduled dates, or change routes, after the General Secretariat of the Organization of American States (GS/OAS) has purchased his/her travel ticket, he/she will be responsible for paying the difference in ticket costs in order to arrive at the course site in time. The scholarship recipient will furthermore have to reimburse the GS/OAS the total cost of the airfare for his/her travel from his/her country of residence to the site where the Professional Development Course will take place and back if, after the ticket has been purchased, he/she declines the scholarship without written authorization from the Department of Human Development.

· The latter includes any additional costs, if any, incurred by the GS/OAS, such as extra costs for accommodation during the scholarship recipient’s travel to and from the country where the course will be held.

14. Presentation of candidacies:

OAS scholarship applications must be submitted using form OAS 98 (Fellowship Application form), and including all documentation required. Applications must be forwarded to the Organization of American States through the official channels established by the government of each country (ONE). This is a mandatory requirement.

The following is the list of National Liaison Organizations (ONEs) in the OAS Member states:

OAS Form 98 may be obtained from the OAS offices of the General Secretariat in the Member states or via the fellowship application page using the following link

Please note that the official announcement is published in the language of instruction of the course and is available via the Educational Portal of the Americas Web page at:

Any questions regarding submission of applications for this course should be sent to:



Maria Levens


Department of Human Development

C.c.: Course Coordinator

Course file

JVanGlaannenweygel/LzeaYonker/e-Government for Development: Strategies and Policies/CITEL/USA/2008

[1] The deadline for presentation of applications to the (ONE) differs from country to country and should therefore be confirmed with the relevant ONE in the applicant's country of origin or permanent residence.

[2] Funds for terminal and in-transit expenses are NOT provided

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