Students’ age range: 18+
Topic: Participating in the formal communication Process
Description: 1. Show a video presentation on a poorly conducted meetings.
2. In groups ask the class to identify the errors by writing on a flip chart and making their presentation.
3. Ask the class to recommend ways in which the meeting could have been conducted differently
4. Ask class in groups to research while in class meeting procedures give an assignment.
You have been invited to make a presentation to your peers on “The importance of meeting procedures”. Prepare your presentation using suitable presentation software and as is necessary role-play situations that will significantly highlight your points.
5. Guest lecturer to talk on meetings.
6. Introduce interview by showing a video presentation on interviews. Discussion to follow.
7. Give assignment: Working in small teams, assess the following situations and develop a questionnaire of 12 possible questions that may be asked. Demonstrate this in the form of a role play.
Have your teammates assess the question and answer session and make recommendations where necessary.
• An interviewee for a junior position in the organization
• An interviewee for a promotion
• disciplinary situation
• An interviewee for an entry-level position in accounting.
• An interviewee for employment after probationary period
6. Discuss active listening with class
7. Give scenario to roleplay:
Working in small groups, simulate an interview scenario.
You are being interviewed for a junior position within the organization. On arrival you see a number of persons seated in the waiting area; without asking any questions of the receptionist, you take a seat unknowingly that the persons are for a more senior position and that your interview is in another waiting.
• You take up a form, fill out the necessary information and wait to be acknowledged by the panel in the room.
• Your turn has come and you enter the room for the interview.
• Give an ending to the scenario and demonstrate the use of active listening and questioning during the interviewing process.