Executive Secretariat for Integral Development (SEDI)

Department of Economic Development

Online Courses

The Trade and Economic Development Section offers with the Portal of the Americas an online course to train public-private institutions that support micro, small and medium enterprises (MSMEs) and/or participating MSME entrepreneurs on the use of information and communications technologies (ICTs), mainly Internet and social media to enhance the business potential of these companies and improve their access to new markets.

Online Course: the Educational Portal of the Americas is offering the second edition of the course New Market Opportunities for Micro, Small and Medium Enterprises (MSMEs) using the Internet and Social Networks. To find out more about the course and the application process, we invite you to visit our website. Please note, the course will be given only in English. Read more...


The course is designed for:

  • Directors and representatives of public and private support institutions of micro, small and medium enterprises (MSMEs) in the hemisphere.
  • Entrepreneurs and their employees who are interested in exploring the potential of the Internet and Social Media for their businesses.

This eight week course trains participants to:

  • Design and implement business plans and strategies that take advantage of the opportunities Internet usage offers to MSMEs
  • Learn basic tools to generate businesses online
  • Learn to use best practices to achieve online brand positioning

Study Venue: The course will be delivered entirely online (Internet) through the Educational Portal of the Americas Virtual Classroom and requires a minimum weekly commitment of 10 hours as well as basic computer skills such as handling e-mail, word processing and internet skills. The Virtual Classroom has a user manual and a help tool. Throughout the course an expert tutor will support and guide participants and will facilitate all levels of learning.

Language: English

Duration: Eight (8) weeks